Terms of Service, Sale & Refund Policy

ALL PRICES on this Site are in Canadian Dollars CDN.


Use of the Site
While visiting ethicalbean.com, you may not: post, upload, publish, reproduce, transmit, or otherwise distribute information or other material: (a) constituting or encouraging conduct that would constitute a criminal offense or give rise to civil liability; (b) which is protected by copyright, or other intellectual property right, or derivative works with respect thereto, without obtaining permission of the copyright owner or right holder; (c) otherwise use this Site in a manner which is contrary to law, including the posting or transmitting of any information or software which contains a virus, cancelbot, trojan horse, worm or other harmful or disruptive component.

All materials published or otherwise accessible through this Site including, but not limited to, news articles, text, photographs, images, illustrations, audio clips, video clips, software, and other materials (the “Content”) are protected by copyright, and are owned or controlled by Ethical Bean Coffee Company Limited and any others which may own copyright or the party credited as the provider of the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in any Content accessed through this Site.

The trademarks, logos, and service marks, including but not limited to, “Ethical Bean®” “Ethical Bean Coffee®” “ethicalbean.com” “Just. Better.™”  and other names, logos, and icons identifying the products and services (collectively the “trademarks”) displayed on the Site, are registered and unregistered trademarks of Ethical Bean Coffee Company Limited. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Site without the written permission of Ethical Bean Coffee Company Limited or such third party that may own the trademarks displayed on the Site. Your misuse of the trademarks displayed on the Site, or any other Content on the Site, except as provided in these Legal Terms of Use, is strictly prohibited. You are also advised that Ethical Bean Coffee Company Limited will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

If you are dissatisfied with the ethicalbean.com Site or with any terms, conditions, rules, policies, guidelines, or practices of Ethical Bean Coffee Company Limited in operating this Site, your sole and exclusive remedy is to discontinue using this Site.

You agree to defend, indemnify, and hold Ethical Bean Coffee Company Limited harmless from any and all liabilities, costs, and expenses, including reasonable attorneys’ fees, related to the violation of this Agreement by you or users of your account, or in connection with the use of this Site or the placement or transmission of any information or other materials on this Site by you or users of your account.

This Agreement, including any and all documents referenced herein, constitutes the entire agreement between Ethical Bean Coffee Company Limited and you pertaining to the subject matter hereof. Ethical Bean Coffee Company Limited’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provisions or right. If any of the provisions contained in this Agreement were determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions contained herein. This Agreement shall be governed by and construed in accordance with the laws of the province of British Columbia and the federal laws of Canada applicable therein. The parties have requested that this Agreement and all documents relating thereto be drawn up in English.

Ethical Bean Coffee Company Limited has the right to monitor this Site electronically from time to time and to disclose any information as necessary to satisfy any law, regulation, or other governmental request, to operate this Site properly, or to protect itself or its subscribers. Ethical Bean Coffee Company Limited reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, or in violation of this Agreement.


Ethical Bean Coffee Company Limited respects your privacy. We do not share your personal or purchase information with anyone. All personal information is kept absolutely private. Your name or anything about you is never sold or shared with any other company or agency. We do not sell or rent our contact lists to any third parties.

Certain kinds of personal information are required in order to provide the services you request. To place an order on ethicalbean.com, using our shopping tools, and personalized services, you must have cookies enabled.

Your financial information is safe
We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.

Your transactions are secure
When you’ve finished shopping and begin the checkout process, you will move into the secure area of our Site. A warning window may pop up to notify you that you are entering this “safe” area. Once you’ve entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock should appear in the bottom right or left corner of your browser window to notify you of this change. You will remain in this secure zone for the entire checkout process.

“Cookies” are small data files that your Web browser reads and stores on your hard drive when you connect with our Web Site. Their primary function is to help us remember you – and specifically, the computer and Web browser you’re using – by collecting non-personally identifiable information (such as your IP address and browser type). This allows us to provide you with a better, more relevant shopping experience.

How we use cookies
We use cookies to help process your order through our Web Site and to provide you with a personalized shopping experience. To place an order and complete your transaction on ethicalbean.com, you must have cookies enabled on your Web browser. (If you don’t want to enable cookies but would like to place an order, please call us at 604-431-3830.) Most all of our personalized services and shopping tools also require that you enable cookies to experience their full functionality.

We do not use cookies to gather any personal information about you or track your movements on the Internet outside of those pages you visit on gofigurego.com. If you have any concerns about leaving cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus.

Removing your name from mailing lists
We would love to include you as part of our newsletter mailing list. However, if you’ve subscribed, and now wish to unsubscribe simply hit the unsubscribe link located at the bottom of each and every newsletter or promotional email we send.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. Accordingly we recommend that you check this page periodically in order to review our current policies.


Ethical Bean Coffee Company Limited offers different shipping options for delivery within Canada and the US. At this time, we accept orders from international customers who are shipping to addresses in Canada and the US only.

ALL PRICES on this Site are in Canadian dollars CDN.


You can pick up your Ethical Bean Coffee Company Limited order at 1315 Kootenay Street, Vancouver, BC, Canada, by appointment only.

Home delivery is available to most locations in Canada and the US.

Canada Express Post
* 3-8 business days (plus 1-2 business days for processing)
Please contact for shipping rates.

1. To send to multiple locations, each order must be placed separately. We are unable to ship to multiple locations in a single checkout.
2. Remote Shipping Charges – Additional shipping charges may apply to remote areas. You will be advised of any charges when you order.
3. Backordered items will be shipped separately when available, at no extra cost, via Canada Post.

Shipping & Handling Charges

For Canadian residents, Ethical Bean Coffee Company Limited will add your provinces applicable Canadian sales taxes. By placing your order, you authorize Ethical Bean Coffee Company Limited add these taxes.

If you have questions e-mail us at info@ethicalbean.com or phone us at 604-431-3830 for more details.

Due to the perishable nature of coffee, we do not accept returns except in the case of damaged product or quality issues. If you receive damaged goods please notify us immediately with the details, quoting your invoice number. We will replace your coffee purchase (with your receipt) within 14 days of receiving your order. If you do not have a receipt, please contact us at:

Ethical Bean Coffee
1315 Kootenay Street
Vancouver, British Columbia
Canada  V5K 4Y3

Tel: 604-431-3830

Ethical Bean Coffee Company Limited appreciates your business and will take all reasonable efforts within the guidelines of this policy to ensure you are satisfied with your purchase.

1. Ethical Bean Coffee Company Limited  “Sale Items” are excluded from this policy. “All Sales Final”
2. For refunds and exchanges, we may ask that you provide us with your name, address and telephone number for audit and fraud prevention purposes. Valid photo ID may be required to confirm this information. This information is collected, used and retained to help us ensure that refunds and exchanges are valid (in each case and over time) and in accordance with our Ethical Bean Coffee Company Limited Policy.


For refunds or price adjustments we only credit the original credit card used to make the original purchase. Please allow up to 2 billing cycles for your credit to appear on your statement.

Reclaiming taxes on returned items

By returning merchandise to

Ethical Bean Coffee
1315 Kootenay Street
Vancouver, British Columbia
Canada  V5K 4Y3

Tel: 604-431-3830
you authorize Ethical Bean Coffee Company Limited to submit a claim for taxes to Revenue Canada on your behalf and to receive, endorse and deposit all such refunds. Ethical Bean Coffee Company Limited will refund the purchase price and taxes directly to you.

If you still have questions, please contact us for more details: info@ethicalbean.com

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